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Friday, June 24, 2011

A Documentary of "A Concept of Existence in its Totality"


Imagine a work so large that it mirrors the entire world.
One is only an instrument the universe plays upon.
Gustav Mahler

I'm going to try to sell you on watching at least just a few minutes of a fantastic video on an incredible piece of artistic expression.

Gustav Mahler (July 7, 1860 - May 18, 1911) is typically considered one of history's great composers.  While his name may not be as universally familiar as Mozart or Beethoven his compositions have had an immense impact on music in the 20th and 21st centuries and are regularly played in concert houses around the world.

Most of his work can be found in his series of massive symphonies.  Of these, the longest was Symphony No. 3.  It's not just about "music" but directly draws upon ideas in philosophy, theology, literature,  and science.  This is not the elevator music I think many associate with the term "classical music".  It has an emotional breadth, depth, and intensity that can leave one staggered.  As described by Tony Duggan:
It was largely composed in the summer of 1895 after an exhausting and troubling period that pitched him into feverish creative activity.  Bruno Walter visited him at that time and as Mahler met him off the ferry Walter looked up at the spectacular alpine vistas around him only to be told: "No use looking up there, that’s all been composed by me."  Mahler was inspired by the grandeur around him at the very deepest level of feeling and also by visions of Pan and Dionysus.  In fact by a sense of every natural creative force in the universe infusing him into "one great hymn to the glory of every aspect of creation", or, as Deryck Cooke put it: "a concept of existence in its totality."
For many, such a large piece can be intimidating -- especially since it lasts at least 90 minutes.  However, recently I've come across a documentary "What the Universe Tells Me - Unraveling the Mysteries of Mahler's Third Symphony" that helps make this piece more accessible.  It's probably the best documentary I've seen for a piece of classical music -- especially in terms of acting as a guide for people with no formal training in or significant exposure to classical music.  H/T to a tweet by Net Jacobsson (see here for purchase and reviews).

Much of Mahler's music is programmatic, it has a story to tell, and Mahler's Third is no different.  The documentary reveals that a reviewer of one of the first performances of the symphony wrote that the 3rd movement reminded him of a particular poem.  When Mahler later saw the review he was "astounded" and later called in the reviewer to express that it was exactly the poem he had in mind.

For now at least, the documentary is available on YouTube.  I hope the publishers allow it to remain there as I think it can attract help attract attention from people who otherwise would have never considered purchasing this or similar documentaries.

Whatever you may feel about classical music, I highly recommend giving the video at least 5-6 minutes of your time.  See what you think -- you may be surprised.

Part 1:

Part 2:

Part 3:

Part 4:

If that caught your attention I further recommend listening to the actual symphony.  Try to set aside the 90+ minutes to listen to it in a single sitting without interruption (although a break after the first movement is common for live performances).  As one learns the "language" of the piece more of its beauty, intricacy, and ideas will be revealed with every listening.

Thursday, June 23, 2011

Google and the New Rules for Online Map Services in China

In my previous post "Google Maps and Baidu Map in China" I glossed over the details about the newly required license for online map services in China.  Some readers have had questions so I'll provide some more information.

The requirement for a license was announced last year.  Google missed filing an application before one deadline on March 31 of this year.  After March 31, any company operating without a license would be "exposed" but could continue to operate.  At that point Google was reportedly still in discussions with the Chinese government.  However, July 1 marks a deadline where any company operating online maps in China without a license could be prosecuted.  Google has recently submitted its application.  While it was clear since last year that a license would be required, it was only earlier this month (at least publicly) that it was announced by Chinese authorities that a joint venture with a Chinese company would be required for foreign companies to operate online map services in China.  Google has reportedly attempted to meet this requirement by proposing to operate the service "through Beijing Guxiang Information Technology Co., a joint venture by Google and Ganji.com".

A post at 2point6billon.com (here) highlights some of the other requirements:
  • The service provider must boast proper mapping qualifications
  • The service provider must store all its mapping data on servers located within Mainland China
  • The service provider must be able to effectively regulate location uploading and marking by its users
  • The service provider must have no record of security leaks within the past three years
Loretta Chao at the Wall Street Journal in an article (here) shares another requirement:
"...companies must demonstrate that they have systems in place to ensure that their maps, including disputed territories, are labeled in accordance with Chinese rules and that sensitive information like military addresses is removed."
There has still been no public announcement whether a license has been approved for Google Maps.

On another note... yes, I'm aware this impacts other foreign companies as well.  For example, both Nokia and Microsoft have also formed joint ventures for their online map services.  Nokia has received its license while Microsoft is still awaiting approval.  However, I still believe it is possible that the new rules could have been at least partially motivated by concern over Google's (and possibly other foreign companies') strength in maps.  There may have been a desire to either make life difficult for foreign companies such as Google or ensure that local entities would benefit from any success.  Given Google's recent struggles in China, I found it curious that there would be increased requirements specifically in an area where I saw signs that Google had a significant advantage.  The new rules may not only be about "protecting China's national security" unless that phrase is very broadly interpretted.

Again, regardless of the motivations behind the new requirements, that Google is apparently agreeing to them is telling.  And for a variety of reasons I think it's the right choice for Google.

Wednesday, June 22, 2011

Google Maps and Baidu Map in China

A couple of months ago there were reports that Google was "in talks with the Chinese government about its online map product" after Google had missed one deadline to apply for the newly required state license to operate an online mapping service in China.  Reportedly, the new license was to ensure maps did not reveal information that was considered sensitive to China's national security.  While some of Google's services in China, such as search, now redirect to servers in Hong Kong, Google Maps currently remains "in China".

Since those initial reports, I've noticed some curious patterns in my research on Chinese youth (those approxiately 18-25 years old) that made me wonder if there is something more to the story, as there often is in China.  I'll provide an overview of what I noticed in my research, some comparisons of Google's and Baidu's online map services, and a few comments on what I think this all may say regarding the above mentioned and more recent news about Google Maps in China.

In short, I've seen some indications that younger people across a number of regions in China (2nd tier cities and smaller) prefer Google Maps over the online map service offered by Google's main competitor in China, Baidu.

There are four things in what I've heard from younger people that particularly stand out.  One, a strong preference for Google Maps can be expressed even when the person rarely or never uses any of Google's other services.  Two, some were very animated when talking about Google Maps -- it seems to have really connected with them.  Three, I have heard the same thing from people in a variety of regions ranging from Shandong in the east to Sichuan in the southwest.  Four, it has been uncommon for someone to express an overall preference for Baidu Map.

Given the nature of the interviews (very exploratory in nature and no observation of people actually using online maps), I can't be sure of "why" this may be.  Some youth commented that Google Maps was easier to use while others mentioned the richer visual imagery available.  I'd want to do more in-depth research before commenting further.

To provide a sense on some of the reasons youth may prefer Google Maps over Baidu Map I'll make some comparisons.

To start, Baidu has a relatively new view for its map service that has even caught some attention in the US.

Baidu Map's 3D view of the Xujiahui District in Shanghai

This hand-drawn 3D view includes quite a bit of detail.  Above is a part of Shanghai were I've lived and worked.  The 3D view received some positive comments in the US such as "the maps are pretty rad" by Nicholas Jackson of The Atlantic. VisualJournalism.com titled a post "Baidu beats Google when it comes to mapping" and Jason Chen at Gizmodo expressed hope that Google would create similar maps.

So, should Google be jealous or concerned?  While I appreciate the appeal and possible applications of Baidu's 3D view, overall I don't believe Google has much to worry about at the moment.

Baidu's 3D view is lacking in several important aspects.  One, even in a major city such as Shanghai, only the very central districts are covered.  See here for what is found just next to the region shown above:


I can say with great confidence that those blank regions are very urban regions and not fields or beach front.  IKEA must be disappointed that its building so narrowly missed being included -- it's located just to the left of the highway intersection in the center of the image.

Another limitation can be seen in the details. It appears that not all of the buildings are up-to-date.  For example, one area shows an "under-construction" building that was completed a number of years ago.  I'd be curious to know what Baidu uses as a source to guide visual design of the map.  Given the vast amount of construction and rebuilding in China, regularly updating the map would be all the more important.

Another issue is that the 3D view is not aligned with the regular map view.  When toggling between the two views the scene is rotated by about 20-30 degrees -- a somewhat disorienting experience both due to the change and to the resulting unusual orientation of the map (north is no longer straight up).

Even with these limitations, Shanghai is "lucky".  Another key issue is that the 3D view is not available at all for most cities in China.

So, how do Google Maps and Baidu Map compare in the majority of cases where Baidu Map does not offer 3D view?

For one example, take a look at Zigong in Sichuan province -- a city where I heard some youth express their preference for Google Maps.  Here is a map of a section of Zigong as seen through Google Maps China-based service:

Zigong in Google Maps

Here is a map at a similar zoom in Baidu Map:

Zigong in Baidu Map

As you can see, there are some significant differences, but you may notice something particularly different -- the river.  On Baidu Map it abruptly stops at either end and extends to a region in the east where Google Maps shows no river.  Maybe Baidu Map is correct and it's really a narrow lake or the river travels underground in parts.

How to know for sure?  Well, there's no obvious way on Baidu Map, but on Google Maps one can easily switch to the satellite view (I should note it now appears to be well aligned with the map view, which wasn't the case earlier for Google's maps of China):

Zigong in Google Maps' Satellite View

Unless Google is manipulating the satellite imagery, it's readily apparent their map of the river is far more accurate.

There are a variety of comparisons one could make between Google's and Baidu's online maps and Google Maps doesn't always come out on top.  For example, when I was in Dunhua, Jilin province (see here for some scenes of Dunhua) I noticed several differences because Google Maps was missing a street I needed to find and it appeared on Baidu Map.  I further noticed they didn't agree on some street names and I walked around to see who was correct -- based on the street signs it was Baidu Map.  However, Google Maps had identified some landmarks such as a park that were not identified on Baidu Map.

What about maps for outside of China?  Well, Baidu of course has maps of other locations, such as North America.  However, the level of detail may surprise you:

All the detail you need for North America

The above map in Baidu is as detailed as it gets.  Zoom in any more and all you will see is a screen of grayness.  Too bad, I was really looking forward to seeing if the Mississippi River remained intact.  Other non-Chinese parts of the world have a similar amount of detail.  Seeing Baidu Map's different levels of detail for China and elsewhere reminded me of famous map of a New Yorker's view of the world.  You can explore Google Maps' view of North America yourself if you question whether it provides any more detail than above.

It would be complex to do a full comparison of Google Maps and Baidu Maps coverage of China in terms of streets, places, services available, etc.  However, while neither is perfect, typically any missing or mistaken information I've noticed on Google Maps does not involve large scale errors so obvious as missing large sections of a river.   Furthermore, the coverage of China by the satellite view of Google Maps, even if only including detailed views, readily appears to be far greater than that of Baidu Map's 3D view.

Google clearly offers an experience on online maps that in some respects Baidu simply can't match right now.  This plus what I've heard from Chinese youth makes me strongly suspect that Google is noticing Google Maps is receiving significant attention in China.  In fact, they may not be the only ones in China aware of this.

I think these points are key for two main reasons.

One, the relative strength of Google Maps may be another reason why Google is reportedly being asked to jump through new hurdles to maintain the service in China.  As discussed in an earlier post about Google's problems in China (see here), any success Google finds in China may motivate others to make life more difficult for it because better connected Chinese companies will be "losing out".

Two, it may explain why Google is now reportedly planning to partner with a Chinese company to ensure they can keep their obtain the map license in order to meet new requirements Google has reportedly been willing to partner with a Chinese company in its recently submitted application for an online map license.  Google may believe that they have something special with Google Maps in China and are willing to make a pragmatic choice in order to keep it as fully operational as possible in China.  Creating a partnership with the right company in China would not only help Google Maps meet China's new rules but also possibly help better protect Google Maps in the future since a more local (and possibly better connected) company would be involved.  If this is true it may be an important hint about Google's outlook & strategy for moving ahead in China.

Finally, regardless of the motivations behind the new rules for online maps in China and how Google is responding, the difference in what Google Maps can offer in comparison to Baidu Map is both vast and important.  In an upcoming post I'll write about another company that would like to establish a strong online presence in China and who can also provide something desired by many Chinese yet not currently available through any Chinese company.  In their own way, like Google they don't have blank maps for most of the world.

Added Note:  For more details see the post: Google and the New Rules for Online Map Services in China

2nd Added Note:  For how Bing Maps compares as well plus additional analysis of Google Maps and Baidu Map see: Maps in (and of) China: Baidu, Bing, and Google

Tuesday, June 21, 2011

Seeing the Signs

Recently I asked for thoughts on the intended meaning of the signs and the purpose of the ramps on a bridge in Chengdu, China (if you missed out on the post, you may find it helpful to read it here before continuing).  To refresh, here is one of the photos:


I'll share a sampling that captures most of the responses.

A reader in the US wrote:
"maybe you're only supposed to bike one-way since there's an arrow??"
Another reader in the US had a suggestion I had not previously considered:
 "No riding across the bridge without a cat."
A reader in Taiwan wondered:
"Maybe that means no riding bikes but other vehicles are allowed."
A reader in India provided several possibilities but was not satisfied with any of them:
"all these guesses don't make sense for various different reasons, but:
1. No bicycles allowed (only motorbikes, etc)
2. No riding in the direction indicated by the arrow
3. No parking your bike on the bridge
4. No sitting on your bike and using your hands while riding... only ride standing and no hands"
A Belorussian-Mexican residing in Switzerland (really) provided a particularly in-depth and colorful analysis:
"On the first photo I thought the sign referred to one-way Chinese bikers street.  Since this is definitely not the case, I see now only two possibility.... The most likely one is that this sign means "This will NOT be a smooth ride ahead", with bumps and all...  The second possibility is that this is an invitation to not ride towards the left during the course of this ride, for you'll crash against other riders or fall off the bridge... not too good....

Well, there's actually a 3rd possibility, and that's how I would in all seriousness interpret the sign. It probably means "Don't speed up! This is a fucking bridge for Heaven's sake, and perhaps you don't know it, but there's a fucking ramp ahead!"...(and at the bottom of the ramp the sign means "Don't speed up!  This is a fucking ramp for Heaven's sake, and you never know when it will become a straight bridge".  Since the sign was perhaps not self-explanatory enough, and a handful of Chinese individuals fell off the bridge/ramp, the authorities had to put some bumps to sort of control the chaos - yet, the sign shall just sit there for eternities... That's my explanation in all seriousness...."
[*note at the end of the post about my views on quotes involving colorful language.]

In a second attempt, the Taiwanese reader was the only person who submitted the "correct" answer.  Based on this, the varied responses, and the lack of confidence many expressed it seems clear that the signs are not effective in communicating their intended meaning -- at least to readers of this blog.

Before revealing the intended meaning of the signs, I'll share a few scenes from a similar bridge:


In this case, the stairs had a sign as well.  Since it seems that the stairs and their purpose are readily apparent it may not be clear why such a sign would be posted.  However, there is more context to provide.

Further down the sidewalk there was a ramp up the bridge.  But this ramp had a couple more signs than the ramps on the other bridge:


The sign with Chinese text asks pedestrians to use the stairs.

So, now what do you think?  Even with the additional signs you may still be unsure.

OK.  Now for the answer.  See here:

Aha!

The sign indicates that it is not permissible to ride a bike on the ramp.  Instead, people are expected to walk their bikes.  However, the ramps are not intended for pedestrians.  The sign near the stairs is likely to further emphasize that they, and not the ramp, should be used by pedestrians.

The small hint I referred to in the earlier post was a partially obstructed view of a person walking their bike up the curved ramp.  And why did those ramps have what appear to be speed bumps?  I suspect it was a pragmatic response to manage the speed of bikers since the signs were not being observed.  Somehow, it feels poetic to simply quote the Belorussian-Mexican reader again and say, "yet, the sign shall just sit there for eternities."

There are host of issues one could explore regarding this example, for example the merits of "do" and "do not" signs in various contexts and whether people continuing to ride their bikes on the ramps is more due to the signs being ignored, the signs not being understood, or something else.  For now, I'd like to just briefly focus on one of the challenges in appreciating how others may interpret designs such as signs.

When I presented the photographs of the signs to a few people in Chengdu who had not seen them before their responses were similar to some of the responses I received from readers (none mentioned anything about cats, though).  However, when I asked some people sitting nearby the bridge about the meaning of the sign they responded with the "correct" answer as if it was obvious and they seemed incredulous that it wasn't the same for others.

In many cases, after one learns the meaning of such a sign it can seem to be "common sense" and be difficult to appreciate how others see it.  For related reasons, it can be challenging for a designer to appreciate how others will perceive and interpret what they've designed, whether it's a sign, a piece of software, an online service, a mobile phone, etc.  This is a large part of why an understanding of human psychology and how to conduct meaningful research can be crucial for successful design.

The impact of familiarity also relates to why for some types of research, it can be particularly advantageous to study a culture different from your own -- whether you're an American in China or a Chinese in the US.  Sometimes, having a "fresh" viewpoint will better enable you identify certain issues.  I'll be writing more about this in the future.

In the meantime, I'll make sure to keep an eye out for any Americans riding their bikes across bridges with their cats.

______________________________________________________________

[*Note on how I quote: I generally will not edit/censor "bad words" when they are part of a relevant portion of a quote and when they are not used in a threatening manner.  If I error, I will do so on the side of allowing people to present their ideas in the manner they choose, whether to emphasize a point, add humor, express emotions, etc.  Others are free to interpret them how they want.  I think it's worth keeping in mind what can be easily and freely seen on someone's jacket while one walks down a street in the US.]

Friday, June 17, 2011

Faces of China: Chengdu Youth

I think it's useful to put a face to the many stories you may hear about "youth" in China.  Here are just a few from Chengdu, Sichuan that I saw at the large and central Tianfu Square and at a nearby popular shopping street.

I can't resist pointing out that in several of the photos you'll see people holding their mobile phones.  As I've mentioned before (such as here), it is not uncommon for Chinese to have their mobile "out", even when they're not using them.

However, I think the photos express something much deeper.  In conducting my research and explorations across China, I am continually amazed by both the commonalities and uniqueness of the various youth I meet  -- whether it is in how they use the Internet, what they think about their government, or how they express themselves.  I think these photos help capture some of that.

Look at the fashion.  Look at the body language.  Look at the expressions.

In some cases you may immediately think of "stories" for the photos below.  Some of what you're thinking may be accurate.  Some of what you're thinking likely more reflects your own biases and assumptions.

Regardless, looking can help inspire questions you may not have thought to ask otherwise.

The answers to those questions won't just tell you more about other people, but yourself as well.

Friend visiting another from afar

College student with her photography tutor

Irresistible photo opportunity 

Snack time

Matching

Taking a break to chat

Thursday, June 16, 2011

Bridge Signs in Chengdu, China: What Do They Mean?

In previous posts I've written about the challenges of creating meaningful signs and how signs may be ignored even when they're clear.

To follow up on those themes and to do an informal experiment, take a look at some scenes from this bridge over a busy street in Chengdu:


There were stairs going up to it:


And also a ramp with a prominently displayed sign:


The other side of the bridge had stairs and a curved ramp:


And the bottom of the ramp had the same sign:


As you can see in the above photos of the ramps and this one:


There are speed bumps.

So... When you first saw the sign what did you think it meant?  What is the intended use of the ramps?  Did your impression change after seeing additional photos?

Email me your answers/guesses/thoughts (isidorsfugue@gmail.com).  I'll later post some of the replies.  I'll assume you want to remain anonymous unless you state otherwise.  It would be helpful, though, to know if you're from China or if you have experience with such signs.

By the way, there is a small detail in one of the photos above that may provide you a hint as to the intended meaning of the sign.  Bonus points for catching it.

P.S.  Coincidentally, James Fallows also has a new post here about signs in China.

[Added note:  I suggested contacting me via e-mail just so people are less likely to be influenced by others' ideas.  You can also reply through the comment section.  However, I won't publish them until I do the follow-up post.]

UPDATE:  Follow-up post with readers' thoughts, a few additional photos, and the "answer" is here: http://www.isidorsfugue.com/2011/06/seeing-signs.html

Impact of China's Growing Mobile Phone Industry

An article by Greg Lindsay on Fast Company (see here) argues that the increasing penetration of mobile phones designed in China into other countries has had a wide range of impact, including aiding the recent revolutions in the Middle East.

While the Middle East claim is intriguing, I'd like to see more evidence.  For example, it would be helpful to know the penetration of Chinese-designed phones in Egypt and what the consumers would have done had the phones not been available.  Regardless, in making his case Lindsay raises several issues related to some earlier posts here.

He discusses how the making of mobile phones in China became far more practical due to the availability of a cheap way to design them:
"In 2004, a Taiwanese electronics firm named MediaTek unveiled its latest product--a cell-phone-in-a-box aimed at manufacturers, equipped with everything they needed to make the guts of a working phone on one chipset. Write some software, add features, and snap a plastic case on the front and you've produced a new model. It was an immediate hit with China’s notorious counterfeiters, the shanzhai.

In 2004, MediaTek sold 3 million of its chips; six years later, its sales had soared to 500 million, more than a third of the worldwide market. Nearly half of those went to shanzhai. The sudden ability to design, manufacture, and ship millions of dirt-cheap handsets in total secrecy led to an explosion in Internet-enabled devices in China. “Five years ago, there were no counterfeit phones,” the sales manager at a Chinese component manufacturer told The New York Times in 2009. “You needed a design house. You needed software guys. You needed hardware design. But now, a company with five guys can do it.”"
I believe that the increased numbers of people making mobile phones in China relates to another issue I've raised here and here -- that while copying remains relatively common in China, innovation is also occurring.  Relevant to this point, Lindsay writes:
"The key to the cheap phones was the combination of MediaTek’s chipsets and the vast component bazaars of Shenzhen. While MediaTek’s engineers focused on adding software features such as touchscreen recognition and instant messaging to their chips, shanzhaitricked out basic models with speakers, telescopic photo lenses, and flashlight-strength LEDs. Before long, “Nckias” and “Blockberrys” began appearing across Shenzhen and Shanghai.

With their tiny production runs, shanzhai could manufacture a thousand phones, seed the local markets, see if they caught on, and then crank out some more. Established players like Nokia were soon crying foul, even as they scrambled to keep up. Development cycles collapsed from 9 to 12 months to as little as three months. Instead of knockoffs, the counterfeiters were churning out innovation and forcing large companies to play catch up."
Lindsay also points out that the cheap Chinese-brand mobile phone manufactures are expanding their sales to regions where such phones may be strongly desired, such as India:
"India, with its low PC penetration, high fixed-broadband costs, and proximity to China, was a natural fit. In 2009, shanzhai phones began flooding the market, offering “good functionality at a fraction of the cost of established brands,” according to BCG."
As shared in a reader's comments here not only may Chinese-brand mobile be appealing in other countries for their lower cost, but also for the functionality they may offer, such as dual SIM card support.

Finally, in his article Lindsay refers to the Chinese phones as "shanzhai" -- a term usually reserved for mobile phones made in China that copy established brands.  In part due to the innovation that Lindsay himself notes and that there are Chinese brands of mobile phones that appear to be making an effort to distinguish themselves from better known brands, I don't think the term is always appropriate when discussing mobile phones designed in China.  Scroll though the many photos included here (all of my posts on mobile phones) and see what you think based just on looking at the many examples of Chinese designed phones.  Should Oppo and BBK really be classified with Nckia and Blockberry?  There's of course more to this than looking at a few photos, but I think they help make a point.

I'm not sure how Lindsay was using the term but in general the way the term "shanzhai" is sometimes used can gloss over some very key distinctions about mobile phones designed in China.  More on this topic later.  For now, I'll just add that when you see the term "shanzhai" you may want to consider how the word is being used.

Wednesday, June 15, 2011

Dairy Queen and the Goji Berry in China

Previously, I commented on Dairy Queen localizing it's menu in Kunming, Yunnan with some options including mango (see here).  I also included this photo:

DQ menu with mango smoothie/slushy options

However, recently in Chengdu, Sichuan I saw a DQ with a slightly different menu:

DQ menu with goji berry smoothie/slushy options

I had never tried a goji berry, also know as wolfberry, drink and hadn't seen it in the Kunming DQ stores so I tried the goji berry crushed ice drink.  The sacrifices I make for research...

DQ goji berry "slushy"

As you may note, the color of the drink is a bit different from that shown on the sign.  In fact, it almost looked mango-colored.  However, the taste was definitely not mango-ish.  It was, dare I say, wolfberry-ish.  I think.

I can't say whether the goji berry being featured instead of mango is indicative of a general shift in menu options in DQ across China, a new potential option being tested in a specific market, an attempt to localize the DQ menu to specific regions of China, or something else.

I'll keep an eye out on DQ's elsewhere to see if any patterns become apparent (I may limit my sampling of DQ products, though).  If any readers are aware of other differences in DQ's in other regions of China I'd be curious to hear about it.

UPDATE:  After some more "research" I've discovered that the goji berry option definitely isn't only limited to Chengdu.  Also, at least in other locations now featuring goji berry, the mango option remains, just no longer featured.

Mobile Phones in China: Chengdu's Mobile Phone Street

In two earlier posts here and here I shared some examples of mobile phones available in Zhaotong, Yunnan and Zigong, Sichuan.  To further emphasize the immense variety of mobile phones available in China I'll now share some examples from the much larger city of Chengdu, the capital of Sichuan province and a key economic center of Southwest China.

While mobile phones are sold in many locations around Chengdu, I'll focus on the area including Tidu Street and Taisheng South Road in the downtown district as it is known for its large number of mobile phone stores.

Several larger stores, such as this one:

Xunjie Communication City

sell a variety of brands and do not sell any obvious fakes, knockoffs, etc.

Two salespeople in the mobile phone store

The selection at Xunjie included several of the Chinese brands I've mentioned before

The U Like Oppo phone

and also foreign brands such a Nokia and iPhone.  In fact, it was at Xunjie that I noticed the BlackBerry's and the promotion including Barack Obama I wrote about earlier (see here).

There were also many stores in the area that sold a particular brand of phone.  Here are a few of them:

LG store

Meizu store

Nokia store

Samsung store

A little about Meizu since it may be particularly unfamiliar to those outside of China...  It's a Chinese brand and its earlier M8 mobile phone ran on a version of Microsoft Windows CE 6 while its newer M9 version is based on Android.  Production of the M8 was shut down due to an intellectual property dispute raised by Apple (more here).  If you look at Meizu's web site for the M8 here you may find yourself sympathizing with Apple.

In addition to the larger stores and the brand specific stores, there were also many smaller stores along the street.

Many smaller mobile phone stores

It's at places such as these that one can often find the most variety.  Take a look:







Any favorites?

Just looking at the visual design alone makes it apparent that there are phones potentially appealing to a wide range of tastes.

As in the selection seen at the smaller stores in Zhaotong there are a number of phones that seem to have trademark infringement issues.  Examples in the above photos include Scny Ecirsscn (Sony Ericsson), Anycoll (Anycall), TPhone (iPhone), iPhome (iPhone), etc.  It is also questionable whether the Hello Kitty and Winnie the Pooh phones have been properly licensed.

In contrast to Zhaotong, there are some smaller stores selling genuine (I think...) high end smart phones, including those running Windows Mobile 7 and Android.

So, to sum it all up briefly: Chengdu is similar to Zhaotong and Zigong in terms of having a wide range of mobile phones.  However, Chengdu appears to offer much more in terms of higher end smart phones.

That's all for now -- just some more perspective & color on the variety of mobile phones sold in China.

Tuesday, June 14, 2011

Traveling

The past several days have included quite a bit of traveling and I haven't been able to post anything lately.  Taxi, plane, bus, subway, and of course:

Ferry arriving at a port in Qingdao, Shandong province

Much more coming soon.

Thursday, June 9, 2011

Chinese Menu Innovation

It isn't uncommon in China for restaurants to have a very large number of dishes available in their menu.  When pictures are included this can mean the menu will also have a large number of pages.

Additionally, typically in China one person will order all of the dishes, which are shared, for the whole table.

So...

Keeping track of all the dishes you may want to order can be problematic.  One way to deal with this is to simply pick dishes as you page through the menu.  In China, waitresses and waiters will usually stand at the table waiting while you decide what to order.

But maybe you want to decide on the full selection before announcing any choices.  In such cases I've found myself using my fingers to keep track of the pages with the most delicious looking items so I don't have to page through the whole menu again.  However, if ordering for many people I may quickly run out of fingers.

In Chengdu, Sichuan province I ate at this vegetarian restaurant:

Lotus on the Water -- a vegetarian restaurant in Chengdu

They had a rather extensive menu, but they also provided something else when they brought it to the table:

Colored clips and fake-meat dishes in the menu

The small clips were a simple and very useful method for remembering your selections.  It also helped to ensure that your order was properly communicated.  Sometimes low-tech innovation is all you need.

And here's more proof that it worked:

Spicy vegetarian beef and tea tree mushrooms

Wednesday, June 8, 2011

BlackBerry and Obama in China

After seeing some of the variety of mobile phones I've shared (see here and here) a reader and self-admitted BlackBerry fan, Pete, asked about BlackBerry's presence in China.

Recently, I saw BlackBerry's for sale at a large mobile phone store in Chengdu, Sichuan.

BlackBerry mobile phones for sale in Chengdu

Although it was just one small display amongst many others, it caught my eye since I hadn't seen BlackBerry's for sale in other cities I've recently featured, including Zhaotong and Zigong.  I can't provide any statistics but it's been very uncommon for me to see anyone using a BlackBerry (or other higher end phones, such as iPhone) in similar cities -- whether in my formal research (which I should note has focused on Chinese youth) or what I've seen being used in public.

The appearance of some Blackberry's in Chengdu is likely due to it being a relatively prosperous city, especially for Southwest China.

What most caught my attention, though, was how the phones were being promoted.  On the left side was this set of photos:


You may recognize a couple of the photos, including Michael Jordan and Kobe Bryant.  Neither of them are too surprising given the NBA's popularity in China.  Kobe certainly has many ardent fans here and has been part of a number of marketing campaigns, including those for Nike.  That BlackBerry is using sports figures in its promotions may suggest something about how they are trying to position their products.

Regardless, on the right side were a few photos that you may find more intriguing.


Yes, that is Barack Obama giving a speech in one photo and apparently using a BlackBerry in another.  The views many Chinese have of Obama are likely more complex than those they may have of Kobe.  What is most important to note, though, is that it is very conceivable that the use of Obama's image would benefit BlackBerry's aims in China.

This isn't the first time for Obama (or a lookalike) to make an appearance in ads in China.

For example, I saw this ad in a shopping center in Shijiazhuang, Hebei.  Maybe it's not intended to be Obama but... well, you decide.

Look like Obama to you?

There was also an advertisement by KFC that involved Obama.  Although, apparently it only played in Hong Kong -- a market distinct in many ways from Mainland China.



For more about Obama in Chinese advertisements, including one not for BlackBerry, but BlockBerry, see here.

Now, let's do a thought experiment.

Would it be effective for BlackBerry's US sales to promote its products using this man?

Hu Jintao (source)

Would most Americans even recognize this photo as Hu Jintao and/or know that he is China's current leader?

If they did, would knowing he used a BlackBerry in any way impact their likelihood of buying a BlackBerry?  For the positive?

Even if Hu Jintao regularly used a BlackBerry I don't think his image will be appearing in any marketing campaigns in the US.  If BlackBerry decided otherwise, they may face the same fate as a failed PR campaign by China in the US half a year ago (see here).  Part of the problem was that the ads highlighted many "famous" Chinese who were complete unknowns in the US.

The familiarity Chinese have with a number of US figures and how they view such people is not a trivial issue and a sign of the United States' soft power in China.  The very different state of China's soft power in the US is very striking.  In a later post, I will discuss more about how this soft power may impact Chinese in the future, particularly in which online services they use.