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Tuesday, December 4, 2012

Smoking in China, From Restaurants to Primary Schools

In an earlier post I highlighted a Chinese bachelor celebrating his upcoming marriage. Although his red bra was unusual, it was not surprising to seem him offering free cigarrettes to people. Sharing cigarettes is common in a variety of social settings and smoking is a regular part of life for many in China. According to findings reported by Gallup in February of this year:
Three in 10 Chinese said they smoke regularly (25%) or occasionally (5%), according to Gallup surveys conducted shortly after China's ban on smoking in public places took effect last May. This translates to roughly 320 million adults -- or more than the entire population of the United States -- and underscores the potential health crisis China faces as it tries to reduce an estimated 1 million smoking-related deaths each year in its country.
The results are especially striking when broken down by sex. 57% of men compared to 3% of women* say they smoke--a difference easy to believe based on casual observations of smoking behavior in China. But in part because the results reflect self-reported behavior, I would not be surprised if they underestimate the true number of smokers.

The harm smoking causes has not gone unnoticed in China. However, one could question the efforts to reduce smoking. For example, as reported in the Voice of America there are signs recent smoking bans would not win a prize for effectiveness:
... Angela Merriam of the Beijing-based China Policy organization says the new smoking ban is not being consistently enforced.

“The ban on smoking in public spaces is completely ineffective. For example, I have a student who did an informal survey of just over 60 establishments in China. Of those polled, almost 70 percent said they permit smoking. And while 80 percent had heard of the regulations, only 12 percent of people in the restaurants had heard of a fine for a violation of the regulation.”
Smoking break in Changsha (previously shared here)
Although I am not at all convinced the bans have been "completely ineffective", Merriam's informal survey feels roughly consistent with what I have seen in some Chinese cities. But I have also had the impression that the number of people smoking in public places is not as large as it was several years ago. Nonetheless, seeing people smoking in "no smoking" restaurants, hotel lobbies, and other public spaces remains part of a regular day for me. It is even not uncommon to see ashtrays within sight of no-smoking signs. Staff at one hotel told me they gave up trying to tell guests to stop smoking in the lobby and brought ashtrays out in a pragmatic move to avoid messes of cigarettes and ashes.

In addition to typical concerns regarding smoking, another health issue is a factor due to something else common in China: fake products. Several years ago, Te-Ping Chen in a fascinating article on Slate described the rather profitable production of fake cigarettes in Yunxiao county, Fujian province:
Ringed by thickly forested mountains, illicit cigarette factories dot the countryside, carved deeply into caves, high into the hills, and even buried beneath the earth. By one tally, some 200 operations are hidden in Yunxiao, a southwestern Fujian county about twice the area of New York City. Over the last 10 years, production of counterfeit cigarettes has soared in China, jumping eightfold since 1997 to an unprecedented 400 billion cigarettes a year—enough to supply every U.S. smoker with 460 packs a year. Once famed for its bright yellow loquat fruit, Yunxiao is the trade's heartland, the source of half of China's counterfeit production.

...inhaling the knockoff cigarettes may do even more damage than their genuine counterparts. Lab tests show that Chinese counterfeits emit higher levels of dangerous chemicals than brand-name cigarettes: 80 percent more nicotine and 130 percent more carbon monoxide, and they contain impurities that include insect eggs and human feces.
Although many fake cigarettes are sold abroad and continue to be a problem globally (recent examples in the U.S. and the U.K.), the challenges faced by Chinese smokers are particularly high:
The number of counterfeits flooding the domestic market is similarly off the charts. "Each of us has come up with our own strategy to deal with it by now," confided one Beijing smoker who refuses to buy at locations where he doesn't know the owner. On trains, conductors roam the aisles, industriously hawking 75-cent keychain lights that purportedly reveal fake packs.
I have spoken with small-store owners and smokers who employ a variety of their own strategies to ensure they sell or purchase non-counterfeit cigarettes. Sometimes it seems questionable whether their methods are highly reliable. Whatever the case, reducing the numbers of fake cigarettes being produced in China could have an impact both there and abroad.

Despite the already high numbers of smokers and the efforts to reduce smoking, tobacco companies continue to seek more customers in China. Although bans on cigarette advertising exist, tobacco companies work around them, even through their "charitable" acts. Last year, Malcolm Moore in The Telegraph noted some striking examples:
More than 100 primary schools in China are now sponsored by tobacco companies on the hunt for the next generation of smokers, according to antismoking campaigners.

The schools often bear the names of Chinese cigarette brands, such as Zhongnanhai or Liqun, over their gates and in some cases have slogans in the playground.

"Talent comes from hard work – Tobacco helps you become talented," says one slogan, in foot-high gilt letters, on the front of the Sichuan Tobacco Hope Primary School...

"Inside the schools, they often have branded uniforms and distribute cigarette-shaped sweets. Vendors near the school gates usually sell cigarettes one-by-one, rather than in packets," said Mrs Wu.
Moore also mentions that regulating the tobacco industry has proved challenging due to how it is administered by the government and its significant tax contributions.

It seems numerous hurdles must be overcome for smoking to be significantly reduced. In a later post, I will share one of my more rememberable experiences witnessing smoking in a non-smoking area. It relates to an attention-grabbing anti-smoking campaign conducted elsewhere in Asia which could possibly inspire new approaches in China.



*For a possible explanation as to why there are fewer women smokers in China and why the patterns have been "found almost no place else, except for nearby Asian countries such as Japan and Korea", see an article by Susan Rosegrant in the magazine for the University of Michigan's Institute for Social Research here.

Monday, December 3, 2012

Early Morning and Late Night Street Snacks in Changsha

Late last night I enjoyed a what was not a Changsha home-cooked meal but what I think could be called a family-cooked street-side snack of fried noodles.



This morning I tried some steamed buns.



But I passed on the regular morning exercises commonly seen in China.



Now for some work.

Sunday, December 2, 2012

Mario Appears Again in Changsha

I have some stories to share from this weekend. But it's been a long day, so in this light post I will just share an unexpected follow-up to the previous post about Mario at Yunifang. About a 5 to 10 minute walk away from the Yunifang store I visited is a Sanfu clothing store where today yet again I saw what appeared to be the famous Mario character.

young woman having her photograph taken with a Mario mascot in Changsha, China

Why was he there? He (or she if referring to the person inside) didn't say, but he was busy handing out printed advertisements and being photographed with happy passersby.

Even the kids were excited.

young girl with mother standing behind her in Changsha, China

Although some of the youngest seemed not to care at all.

baby away from a Mario mascot in Changsha, China

And that's all I have to say about that.

More, including posts about smoking, college dorms, a fashion show at a spa, technology, etc., will appear later this week.

Mario and Mud at Yunifang

staff at Yunifang posing in costumes including Mario from Mario Bros.

I briefly met the above young workers at 御泥坊 (Yunifang), which sells a variety of skin care products, primarily mud masks, for women and men. They were quite happy to have their photo taken. I noticed the manager also encouraged them, and I don't doubt that's connected to some of them posing with the store's products. Until I checked out its website just now, I knew nothing about Yunifang except what I saw during a quick visit to this store after noticing the costumes. You can see the process Yunifang claims to use in making its mud-based products here. The page is in Chinese, but by clicking on the square tiles at the bottom of the page you can see photos of the various stages.

And now you might know the secret to Mario's glowing skin.

Friday, November 30, 2012

A Changsha Bachelor in a Red Bra

Why did I see a young man in tights, red women's underwear, and glowing heart glasses walking down a pedestrian street last night Changsha?

young man wearing red women's underwear and glowing heart glasses in Changsha, China

He was handing out free candy and cigarettes, of course.

For a little more context, he was "celebrating" his upcoming wedding and the end of his bachelorhood. The candies' wrappers pictured a couple being married. Several onlookers said they found this public display to be rather unusual, and a number of passersby captured the moment with their mobile phone cameras. His friends provided enthusiastic encouragement when I asked to take a photo.

Best wishes to him and his future wife. I hope she likes him in red.

Thursday, November 29, 2012

Deconstructing Mental Boxes

Several years ago while working on a fascinating research project at Microsoft China, an interaction designer tried to motivate me with a phrase I referenced in my previous post: "You should try to think outside the box!"

Staring at him straight in the eyes, I slowly and emphatically said, "I don't even have a box."

The designer appeared to be rather surprised by my response. After letting it soak in for a moment, I proceeded to animatedly explain that I considered the phrase to be sometimes overused or misused. Fortunately, he was greatly entertained by my commentary. And for better or worse, I never heard him use the phrase again except in a joking fashion.

Shortly after that incident, I came across a video which gave the phrase a well-deserved treatment and captured some of what I had expressed. I recommend watching this great example of, um, thinking outside the box.


outside the box from joseph Pelling on Vimeo.

Thinking Outside the Internet

Much of the research for guiding the design of improved and new technologies focuses on how people use existing technologies. However, knowing what people are doing and thinking when they are not using a technology can also be valuable. To provide a sense of how this is true, I will share two examples of research relevant to online services. The first is about a company familiar to many, and the second is about my own research.

In the MIT Technology Review Tom Simonite discussed his involvement in a recent user research project conducted by Google:
For three days last month, at eight randomly chosen times a day, my phone buzzed and Google asked me: “What did you want to know recently?” The answers I provided were part of an experiment involving me and about 150 other people. It was designed to help the world’s biggest search company understand how it can deliver information to users that they’d never have thought to search for online.

Billions of Google searches are made every day—for all kinds of things—but we still look elsewhere for certain types of information, and the company wants to know what those things are.

“Maybe [these users are] asking a friend, or they have to look up a manual to put together their Ikea furniture,” says Jon Wiley, lead user experience designer for Google search. Wiley helped lead the research exercise, known as the Daily Information Needs Study.

If Google is to achieve its stated mission to “organize the world's information and make it universally accessible,” says Wiley, it must find out about those hidden needs and learn how to serve them. And he says experience sampling—bugging people to share what they want to know right now, whether they took action on it or not—is the best way to do it. “Doing that on a mobile device is a relatively new technology, and it’s getting us better information that we really haven’t had in the past,” he says.
In the pursuit of improving its online services, Google is looking beyond its own invaluable data on online behavior and trying to understand its users' needs even when they are not using Google's online services. Read the article here for more thoughts about how this research might impact what Google offers.

Sometimes the "hidden needs" Jon Wiley mentioned can be first suggested in what is openly displayed on a wall. In a post about a dormitory room at Changsha's Central South University of Forestry and Technology, I wrote I would later "provide a small taste of how visiting these rooms can aid in the design of new technologies". One example can seen in the bulletin board I noticed in the back of the room.

bulletin board with notes in a college dormitory room in Changsha, China

The four female students who lived in the room used the board to post notes with their hopes, feelings, questions, and inspirational messages. One note expressed a student's desire to have enough money to treat her roommates to a meal at KFC as she had previously promised. Another expressed a student's sadness due to missing her boyfriend.

So many questions can now be asked, such as:
  • Why are they posting these particular messages on this bulletin board?
  • Did they also share these thoughts online? If not, why not?
  • Do other people post notes in a similar manner?
  • Are there other places where they share their thoughts?

Researching these and other questions has taken me to many more places in China than a single dorm room in Changsha. Although those places don't exist on the Internet, the stories they tell provide clues about what a variety of online services could offer and how they should be designed.

These examples of Google's and my own research provides hints of the value in conducting research that pushes beyond what may seem to be obvious boundaries. A common phrase people use to try to inspire innovation is "think outside the box". In the case of designing online services, it can be better to say "think outside the Internet".

Wednesday, November 28, 2012

A Relatively Untouched Alley

As I walked down a touristy "old street" in Changsha I paused for a few moments to soak in the scene at a far less touristy alley branching off of it.

alley off of Taiping Jie in Changsha, China

I would not be surprised if within another year or two it is filled with shops and cafes. But for now, it feels a little older than the old street.

Monday, November 26, 2012

A Changsha Dinner

In case you were wondering what genuine home-cooked Hunan cuisine* could look like in Changsha, the capital of Hunan province, then wonder no more.

various home-cooked Hunan-style dishes for a dinner in Changsha, China

Included in the delicious meal were dishes of lotus root & corn, potato, pork & cauliflower, chicken, fish, and so on... Of course, much of it was appropriately spicy per the glorious Hunan cooking laws**.

This is representative of yet another reason to meet new people wherever you explore. This also partly explains why I will not be posting anything else today. More will appear here tomorrow. For now, I will publish this before the above photo makes me hungry again***.

But first, a big thanks to my new friends. In partial return for their kindness, two of them now share possession of a quacking pig. They seemed to truly appreciate it.


* Known as Xiang cuisine (Xiāngcài -- 湘菜) in China
** It just seems such laws must implicitly exist.
*** Too late...

Sunday, November 25, 2012

A Seat of Hoses

Despite some nearby small stools to sit on, this kid chose at another option at a shop in Changsha while enjoying a lollypop.

small child sitting on a pile of hoses at a shop in Changsha, China

More on non-stool-related topics later.

Saturday, November 24, 2012

A Stool-less Break

young female sitting on the ground and holding a plugged-in mobile phone
Taking her break behind the counter at a bakery shop in Changsha, China

I'm not sure I would call it typical, but I have seen scenes similar to the one above many other times in China. And the next time I stopped by this bakery shop, the young woman in the photo was sitting in the same place, but she was eating noodles for her dinner.

Sometimes you don't even have a stool.

Friday, November 23, 2012

My Thanksgiving in Changsha

Last night, I was able to enjoy a Thanksgiving dinner meal in Changsha thanks to a Thanksgiving-themed buffet at a hotel. I ate and drank my fill. Actually, I ate more than that. And some more. There were some Texan ranch owners wearing their cowboy hats at the restaurant. Several Italians and of course some Chinese joined in the fun as well.

Afterwards, I stopped by a favorite bar and had a glass of their home-brewed India Pale Ale. I also had some great conversations with the Filipino band during their breaks. They really liked the small pig I had just bought. When squeezed it makes duck-like sounds. No, it's not a real pig. One of the bar staff later tried to take the pig as partial payment for my drink. However, it didn't fit in the cash register.

plastic pig atop an open cash register at a bar in Changsha, China

Afterwards, I saved a rather large rat from what I suspect would have been a most unfortunate fate. Yes, it was a real rat. I will admit I did not expect it to run more than halfway up my leg for safety from the two people who seemed intent on its demise. I believe there was a brief moment while it hung on my pants when the rat and I looked at each other trying to figure out where this newfound connection would lead. After that special moment, I left the rat in safer conditions and walked away while chatting with two friendly (to me, not to rats) guys from Changsha. I assume the rat is now off doing what rats do best when they are not on my leg or being cornered by humans amusing themselves.

And those are the highlights to my Thanksgiving evening in Changsha--plenty for me and a rat to be thankful for.